Report a cyberincident

Received a strange email? Is your computer displaying strange things without you clicking on anything? Has your password been changed without you doing it? Report a cyber incident by clicking the link below.

Service Desk Opening Hours & Contact Details

You can submit an Online Request via this Help Centre or email any time and we will reply as promptly as possible.

If you are outside the local area, call 1800 111 890, and your call will be directed to the relevant Service Desk.

Lismore and Gold Coast campuses

Monday to Friday 8:00am - 5:00pm (AEST) During daylight savings: 8:00am - 6:00pm (AEDT)
T:  02 6620 3698   (Internal Extension 73698)
Free Call: 1800 111 890 (ask for Service Desk)

W: Online Service Desk

In person at the Service Desk counter:

  • Lismore, B2.01, Second floor B block.
  • Gold Coast, at the front desk in the library, Level 1 Building C. 

Coffs Harbour campus

Monday to Friday 8:00am - 5:00pm
T:  02 6659 3080   (Internal Extension 83080)

In person at the Service Desk counter:

  • E.G.19 - (Under the CHEC Library)
Have more questions? Submit a request
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